FAQ (Frequently Asked Questions)
Welcome to the Vuori Clothing FAQ page! Below, you’ll find answers to some of the most common questions about our products, ordering process, and customer service. If you need further assistance, don’t hesitate to contact us.
1. What types of bottoms do you offer?
We specialize in a variety of bottoms designed for comfort, style, and versatility. Our collection includes:
- Athletic Shorts
- Leggings
- Joggers
- Skirts
- Jeans
- Chinos
- Capris
Each style is made from high-quality materials to ensure a perfect fit and lasting comfort.
2. How can I place an order?
You can easily place an order through our website vuoricolthing.my. Simply browse our collection, select your preferred products, and proceed to checkout. We accept various payment methods, including credit cards and PayPal.
3. What sizes do you offer?
Our bottoms are available in a wide range of sizes. Please refer to the size chart on each product page to find the best fit for you. If you need help with sizing, feel free to contact our customer support team for assistance.
4. How long will it take for my order to ship?
Orders typically ship within 1-3 business days. Delivery times depend on your location and the shipping method chosen at checkout. Standard shipping generally takes 3-7 business days for delivery within the U.S. If you need faster delivery, expedited shipping options are available.
5. Do you ship internationally?
Currently, we only offer shipping within the United States. However, we are exploring international shipping options and will keep our customers updated.
6. Can I return or exchange an item?
Yes! We offer returns and exchanges on most items within 30 days of purchase. The product must be in its original condition, unworn, and with tags attached. For detailed instructions on how to return or exchange an item, please visit our Return Policy page.
7. How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.
8. Is my personal information secure?
Yes, your privacy and security are very important to us. We use SSL encryption to protect your personal and payment information, ensuring a safe and secure shopping experience.
9. Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased on our website. They are perfect for gifting to friends or family who love stylish and comfortable bottoms.
10. How can I contact customer support?
If you have any other questions or need assistance, feel free to contact us:
- Phone: +1 (346) 842-9590
- Email: support@vuoricolthing.my
Our customer service team is available Monday to Friday, from 9:00 AM – 5:00 PM (EST).